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FAQ: Tariffs & costs

Most frequently asked question regarding tariffs and costs

Updated over a year ago

Question:

  • Where can I configure my tariff conditions?

Answer:

  1. Go to Billing --> Configure

  2. Click on the 'Tariff' tab at the top of the page

  3. Add your tariff conditions in the text box in your preferred language(s)


Question:

  • Where can I configure my reply email for tariffs?

Answer:

  1. Go to Billing --> Configure

  2. Click on the 'Tariff' tab at the top of the page

  3. Add your tariff reply email in the first text field

REMARK: The reply email is a mandatory field that must be filled in


Question:

  • How can I add translations to my cost items?

Answer:

  1. Go to Billing --> Customer --> Costs

  2. Click on the 'Edit' action in the overview table

  3. Click on the 'Show translations' toggle

  4. And add the descriptions you need

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